Terms and Conditions

Welcome to Apex Water Systems. By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions apply to all users of this website and customers of Apex Water Systems. If you do not agree with any part of these terms, please refrain from using our site or services.

2. Products and Services

We provide water filtration systems, components, in-home installation, UV light purification, and related services designed to improve your home’s water quality. All product descriptions, images, and pricing are subject to change without notice.

3. Orders and Payment

  • All orders are subject to availability and acceptance.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Payments must be made in full at the time of purchase, unless otherwise agreed upon in writing.
  • We accept all major credit cards and secure online payment options.

4. Installation (No Shipping or Delivery)

We do not offer shipping or product delivery services. All systems and components are installed directly in the customer’s home by our professional team. Customers must ensure their availability at the agreed-upon appointment time.

5. Returns and 30-Day Money-Back Guarantee

  • We offer a 30-Day Money-Back Guarantee on most standard residential systems.
  • In certain unique or customized situations, the money-back guarantee may not apply. This will be disclosed before purchase.
  • To initiate a return, contact our support team within 30 days of installation.
  • Returned systems must be in unused or acceptable condition to qualify.
  • Any applicable removal or administrative fees will be discussed at the time of return.

6. Warranties

  • All systems come with a limited warranty covering manufacturing defects.
  • Warranty terms may vary by product—please refer to your product documentation or our website.
  • Warranty does not cover misuse, improper installation (if not performed by Apex), or normal wear and tear.

7. Installation and Maintenance

  • Professional installation by Apex is recommended and may be required to validate warranties.
  • Customers are responsible for ongoing maintenance, including timely filter replacement as outlined in the user manual.

8. Limitation of Liability

To the maximum extent permitted by law, Apex Water Systems shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our systems or services.

9. Intellectual Property

All content on this website—including text, graphics, logos, images, and videos—is the property of Apex Water Systems and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

10. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.

11. Modifications

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated date. Continued use of our site or services constitutes acceptance of the revised terms.

12. Governing Law

These terms are governed by the laws of the State of Utah. Any disputes shall be resolved in the state or federal courts located in Salt Lake City, Utah.

13. Contact Us

For questions regarding these terms, please contact:

Apex Water Systems
5926 Fashion Point Dr, South Ogden, Utah 84403
Email: luke@apexwatersystems.com
Phone: 435-901-5045